Billing Terms & Conditions

We aim to provide a smooth and transparent billing experience for all our customers. By making a purchase on LOOKING FOR YOUR TING, you agree to the following billing terms and conditions:

1. Payment Methods

We accept the following secure payment options:

  • Visa, MasterCard, and American Express
  • PayPal
  • Major credit/debit cards via our secure payment gateway

2. Pricing & Currency

All prices listed on LOOKING FOR YOUR TING SHOP are in British Pounds (£) unless otherwise stated. We reserve the right to update prices at any time. Checkout prices will include any applicable UK taxes (such as VAT) where required.

3. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • For custom or made-to-order items, processing times may vary. Please refer to the product page for specific details.

4. Billing Information

Please ensure all billing details (name, address, and payment information) are accurate and up to date. Inaccurate information may result in order delays or cancellations.

5. Payment Confirmation

Once payment is successfully processed, you will receive a confirmation email with your order details and payment receipt. This email serves as proof of purchase.

6. Failed Transactions

If your payment fails, please check the following:

  • Sufficient funds are available
  • Card details are correct
  • Your payment method is accepted

If issues persist, please contact your bank or reach out to us at lookingforyourting@gmail.com.

7. Refunds & Cancellations

  • Orders can be canceled for a full refund before processing begins.
  • Once an order is processed, it may not be eligible for cancellation.
  • Approved refunds are processed within 7–10 business days and returned to the original payment method.

8. Taxes & Duties

  • UK orders may include VAT at checkout.
  • For international orders, customs duties or import taxes may be charged by your local customs office. These are the responsibility of the customer.

9. Recurring Billing

If you purchase a subscription-based product or service, you will be billed automatically based on the frequency selected during checkout. You can cancel anytime via your account or by contacting our support team.

10. Disputes & Chargebacks

If you experience any issues, please contact us first to allow us the opportunity to resolve the matter. Chargebacks without prior communication may delay resolution and may result in account suspension.

11. Customer Support

For any billing or order-related inquiries, please contact our team:
Email: lookingforyourting@gmail.com

12. Changes to Billing Terms

We reserve the right to update or modify these billing terms at any time. Updates will be posted on this page. Continued use of our website and services implies agreement with the latest terms.