Frequently Asked Questions (FAQ)
1. What is LOOKING FOR YOUR TING SHOP?
LOOKING FOR YOUR TING SHOP is your go-to online store for unique and culturally inspired products. We offer a wide range of items including food, crafts, apparel, accessories, and more—carefully sourced to reflect vibrant, creative lifestyles.
2. How do I place an order?
Simply browse our product categories, select the items you want, and click "Add to Cart." Once you're ready, go to your cart and click "Checkout." Follow the prompts to enter your shipping and payment information to complete your order.
3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal for a secure and convenient shopping experience. Other payment options may be available depending on your location.
4. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary by destination. At checkout, you will see available shipping options and estimated delivery times.
5. How long does shipping take?
Shipping times vary based on your location:
- Domestic: 2–5 business days
- International: 7–14 business days
Please note that delivery times may be affected during peak seasons or by customs delays in your country.
6. Can I track my order?
Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery’s progress.
7. What is your return policy?
We want you to love your purchase! If you're not satisfied, you can return it within 14 days of receipt for a refund or exchange. Items must be unopened, unused, and in original packaging. Contact customer service to start the return process.
8. How do I contact customer service?
You can reach us by email at lookingforyourting@gmail.com. Our support team is available Monday to Friday, 9 AM – 5 PM.
9. What should I do if my order arrives damaged or incorrect?
We’re sorry for the inconvenience! Contact us within 48 hours of receiving the item and we’ll work with you to resolve the issue quickly.
10. Can I create an account on LOOKING FOR YOUR TING SHOP?
Absolutely. Creating an account lets you track orders, save favorites, and enjoy a faster, personalized shopping experience.
11. How do I subscribe to your newsletter?
You can subscribe by entering your email at the bottom of our homepage. Be the first to know about new arrivals, exclusive offers, and special promotions!
12. Do you offer any promotions or discounts?
Yes! We regularly run special offers and sales. Sign up for our newsletter or follow us on social media to stay in the loop.
13. What should I do if I forget my account password?
Click the "Forgot Password" link on the login page and follow the instructions to reset it via email.